Orders can be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled. To cancel an order, please contact us immediately via WhatsApp or phone.
Due to the perishable nature of our pickles, we generally do not accept returns unless the product received is damaged or incorrect. If you receive a damaged or incorrect item, please notify us within 24 hours of delivery with photographic evidence. We will assess the issue and may offer a replacement or a refund at our discretion. Refunds, if approved, will be processed within [Number] business days.
For hygiene and quality reasons, we cannot accept returns on products that have been opened or consumed unless they are damaged or incorrect upon arrival.
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